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What will it cost me if there is accident damage or loss?
The rates we quote you already include our 'best' and most comprehensive Damage Cover (called ‘Top Cover’*). You don’t have to pay extra for our best cover. Most other companies, especially the ‘major’ companies quote you a rate then you pay extra to reduce your damage liability. These extra fees vary with charges from around $20 to $40 extra per day!
We always give you the all-inclusive, 'drive-away' rate which includes our best cover - first time, every time.
* 'Top Cover' is the name of our best damage cover.
Not covered
Standard Cover
Our Top Cover*
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A $990 Single Vehicle &/or Animal Damage &/or Incident of Loss Liability fee applies in addition to the Liability Fee’s as noted above. A Single Vehicle Incident is defined as any incident where the Vehicle suffers loss or damage as a result of an impact with any object whether animate or inanimate (except another vehicle which can be fully identified and details of which have been provided by You or on Your behalf to the Company) where no other motor vehicle is involved eg. rollover, collision with animal or tree. Or/and, another vehicle is involved but at the time of the incident the hire vehicle was moving in reverse and the other vehicle was stationary or at the time of the incident the other vehicle was parked.
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Overhead items plus damage to Truck Pantech Body, Underbody of vehicle, damage caused while Off Road or by Water Submergence. All damage like this is at the hirers own expense
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Corporate Rates do not automatically include Top Cover, enquire for details.
Please Note - If you hold a Green Provisional Driver’s License you can hire some of our vehicles under certain circumstances if you are at least 25 years of age. Green ‘P’ drivers would be liable for double the excess amounts noted above. No Red ‘P” drivers accepted. Please enquire for details.
The benefits of our Damage Cover offered to you remain subject to the Terms & Conditions of the Hire.
If you have any questions or require any further information please contact us.
3 common scenarios of Damage &/or Loss
Scenario 3
There is damage which is NOT covered
In scenario 3 you pay for all damage
This is where you are liable to pay for the full cost of damage to the vehicle and any 3rd party property. You are NOT covered if you sustain any Overhead or Underbody Damage to one of our vehicles. You are NOT covered if you cause any damage to the pantec box section of the truck and/or the roof of a vehicle driven under an item lower than the height of the vehicle. Examples of this: Damage caused by pipe/sprinkler systems in covered car parks, awnings tress or drive thrus. Please take the time to understand that ANY damage caused by the vehicle to any item/object overhead is NOT covered.
Scenario 1
You have a crash with another vehicle
In scenario 1 you pay the Damage Liability Fee applicable to your vehicle type.
If more than one vehicle is involved in an incident that causes Damage &/or Loss to our vehicle &/or any item(s) regardless of fault, you will be charged the Damage Liability Fee as shown on your rental agreement. This damage cost must be paid on return of your vehicle. Your damage liability fee will be refunded if and only when fault can be established to be that of a fully identified 3rd party.
Scenario 2
There is damage but no other driver was involved
In scenario 2 you pay the Damage Liability Fee applicable to your vehicle type.
If there is no other driver involved in the accident, you will be charged the additional “Single Vehicle Liablilty Fee”. The cost to you of this kind of damage is clearly shown on your rental agreement. This includes for example incidents such as hail storms, broken or chipped windscreens, collision with animals or collision with a parked car or other stationary object.
(always subject to the complete Hire Terms & Conditions)