Before Pickup

No. We have a no refund policy on a pre-paid rental.

The minimum rental period is 24 hours. Yes you can extend your rental if the vehicle is available. Hire extensions are subject to availability and additional hire fee’s.

Payment is made in full at the time of pickup for the advised rental period. Credit Card details are required to confirm your booking online however these details can be changed upon arrival. The Credit Card holder must be present at time of pick up. If this is not possible please contact us to discuss your individual needs. In some instances we may contact you for a holding deposit to secure your reservation.

We don’t accept cash and we only accept VISA/MCA Debit cards to hire certain vehicles at certain times. It is easier to pay with your Credit Card. Contact us to enquire about using a VISA/MCA Debit Card. A deposit will be required and conditions apply.

No. The hirer must be present with their own credit card.

We only accept Visa, MasterCard or AMX card for payment. The Credit Card owner must be present in person at the time of pick up with their physical Credit Card and photo I.D. The maximum amount we charge online or by phone to secure your reservation is $100. Visa and MasterCard ‘Debit Cards’ may require a deposit and are only accepted for certain vehicles, enquire for details.

Full payment is required before we will release the vehicle.
There are NO credit card surcharges.

We Do Not Accept any of the following – Credit Cards on Smart Phones or devices, Savings &/or CHQ account cards, Cash, Cheque, Load &Go cards, Visa/MasterCard pre-paid or gift cards of any type, or any card that does not have an individual person’s name printed on it including any organisation’s card without an individual’s name printed on it.

Yes, unless you operate an Approved Trading Account with us you must pay with your credit card.